Delete Your Focus Account

Request account deletion

To request deletion of your Focus account and associated personal information, email us at:

hello@mentozy.app

Request Account Deletion

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PROCESS

How it works

Follow three simple steps to submit your deletion request.

Open your email

Use the email address associated with your Focus account where possible.

Send your request

Send an email to hello@mentozy.app with the subject: Focus Account Deletion Request

We verify and process

We may need to verify account ownership before processing the deletion request.

Use this email template

Subject: Focus Account Deletion Request
Hello,
I would like to request deletion of my Focus account and associated personal data.
My Focus account email address is:
[YOUR ACCOUNT EMAIL]
Thank you.

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What happens to your account?

After your request has been verified and processed, information associated with your Focus account will be deleted or otherwise handled according to our Privacy Policy and applicable legal requirements. This may include account-related information and supported Focus data associated with the account.

Some information may need to be retained

Certain information may need to be retained where required or permitted by law, or where reasonably necessary for security, fraud prevention, financial records, dispute resolution, or other legitimate legal purposes.

What happens after deletion?

Once your account deletion request is processed, you may lose access to account-based Focus features and data associated with that account.

If you have an active subscription or payment relationship, review the relevant Google Play or payment-provider settings to manage that service separately where applicable.

Why do we verify deletion requests?

We may verify that a deletion request was made by the account owner to help prevent unauthorized deletion of another person's account. This can include sending the request from the registered email or providing account ownership details.

Never send your password or authentication credentials in a deletion request email.

Your request is treated seriously.

We use account verification to help prevent unauthorized deletion requests. We will not ask you to provide your password by email.

Want to understand how Focus handles your information?

Read our Privacy Policy to learn what information Focus processes, why it is used, how Android permissions are used, and how information is handled by third-party services.

Read Privacy Policy Read Terms & Conditions

COMMON QUESTIONS

Frequently Asked Questions

Clear details regarding account and data deletion.

Email hello@mentozy.app with the subject ‘Focus Account Deletion Request’. Where possible, send the request from the email address associated with your Focus account.

You should provide enough information for us to verify that the request belongs to you. Sending the request from the email address associated with your Focus account is preferred where possible.

No. Never send your Focus password or authentication credentials in an email.

Deletion requests are reviewed and processed after account ownership has been verified. The time required may vary depending on the request and applicable requirements.

Information associated with your account will be deleted or otherwise handled as required after the request is processed. Certain information may need to be retained where required or permitted by law.

Account deletion may be irreversible. Make sure you want to delete your account before submitting a request.

Contact hello@mentozy.app and describe the information you would like reviewed. We will evaluate the request according to applicable requirements and our Privacy Policy.

Need help?

If you have questions about account deletion, privacy, or your Focus account, contact us.